At Acuité we are committed to serve our clients, lenders and investors who depend on our ratings and opinion. Our practices and policies are in alignment with the regulations and is strictly adhered to in our day to day operations. Still in case you wish to raise any concern or share any grievances you can write to us.

Anonymous complaints / grievances: Acuite takes note of complaints / grievances sent anonymously.  However, Acuite will seek identity details from the sender of anonymous complaint/grievance. This is to establish the intent and locus standii of the sender and also to eliminate complaints that are frivolous in nature and those with mala-fide intent. Acuite will engage in correspondence with the sender of anonymous complaint/ grievance only once the sender discloses, in confidence, his/ her identity.

For Investors 
(as per SEBI Circular Ref No. CIR/OIAE/1/2014 dated December 18, 2014)

Filing Complaints on SCORES – Easy & quick

1) Register on SCORES portal
2) Mandatory details for filing complaints on SCORES:
          i.  Name, PAN, Address, Mobile No., E-mail ID
3) Benefits:
          i.  Effective communication
          ii. Speedy redressal of the grievances


For institutional or corporate clients
(as per SEBI circular SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/145 updated on August 4, 2023)

Please click this link to access SEBI circular - "Online Resolution of Disputes in the Indian Securities Market”.