At Acuité we are committed to serve our clients, lenders and investors who depend on our ratings and opinion. Our practices and policies are in alignment with the regulations and is strictly adhered to in our day to day operations. Still in case you wish to raise any concern or share any grievances you can write to us.

Anonymous complaints / grievances: Acuite takes note of complaints / grievances sent anonymously.  However, Acuite will seek identity details from the sender of anonymous complaint/grievance. This is to establish the intent and locus standii of the sender and also to eliminate complaints that are frivolous in nature and those with mala-fide intent. Acuite will engage in correspondence with the sender of anonymous complaint/ grievance only once the sender discloses, in confidence, his/ her identity.

For Investors 
(as per SEBI Circular Ref No. CIR/OIAE/1/2014 dated December 18, 2014)

Filing Complaints on SCORES – Easy & quick

1) Register on SCORES portal
2) Mandatory details for filing complaints on SCORES:
          i.  Name, PAN, Address, Mobile No., E-mail ID
3) Benefits:
          i.  Effective communication
          ii. Speedy redressal of the grievances

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Our exciting journey started in 2005 with rating of bank borrowers most of whom were small and medium enterprises. At that time, credit rating was a concept known only to large issuers of capital market instruments. Since then, like a caterpillar transforms itself into a beautiful butterfly, we transformed to rate bonds, bank facilities of large corporates and issuers across industries. Along came many achievements - SEBI Registration in 2011, RBI accreditation in 2012, 50,000 ratings in 2018, 5,000 Bond and Bank Loan Ratings in 2017, launch of India's first Android and iPhone app to disseminate rating, tamper-proof QR-code-enabled rating rationales, and SMERA Terminal to name a few.

Now is the time to re-emphasize our increasing footprint across all segments of ratings through the launch of our new name - 'Acuité'.

The name has changed. The spirit of upholding highest standards of analytical rigour, continuous improvement, excellence in our processes and quest for innovation remains the same. We would like to re-emphasize that we will continue to work hard to provide independent, unbiased and timely opinion of highest standard.

Acuité means 'sharpness and clarity of thought and vision'. Let our research and ratings help you take decisions with confidence.

Sankar Chakraborti